Prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• drop off a paper prescription slip to the surgery, Monday to Friday from 8.00am to 6.30pm

We do not take repeat prescription requests over the phone.

Please allow 2 working days for your prescription to be processed. 

You can usually collect your prescription from the pharmacy 2 to 3 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• Send us a non-urgent query via PATCHS
• Phone us after 10am on 0161 383 9975

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

Going to your local pharmacy offers an easy and convenient way to get clinical advice on minor health concerns - you don't need an appointment and you can be seen in a private consultation room.

Your local pharmacist can now, under a service called "Pharmacy First", offer treatment and provide some prescription medicine for seven conditions, if appropriate, without the need for a GP appointment or prescription. These conditions include:

• earache (for those aged between 1 and 17)
• impetigo (for those 1 year and over)
• infected insect bites (for those 1 year and over)
• shingles ( for those over 18 years old)
• sinusitis (for those aged 12 years and over)
• sore throat (for those aged 5 years and over)
• urinary tract infections (UTIs) (for women aged 16-64 years)

Pharmacists have the right clinical training to make sure you get the help you need and can also signpost you to your general practice team, A&E or other relevant local service, where necessary.